Collecting customer feedback is an essential part of any business, as it helps to identify areas of improvement and gain valuable insights into customer preferences and needs. Surveys are one of the most effective ways to gather customer feedback, but creating and distributing them can be time-consuming and overwhelming. Fortunately, there are now several survey builder tools available that make it easy to create and distribute surveys, collect data, and analyze the results. Let’s look at the survey builder tools that can help you gather the data you need to make informed decisions and improve your customer experience.

How Does a Survey Builder Work?

Survey builders are an effective way to collect customer feedback quickly and efficiently. They are online tools that make it easy for users to create surveys and surveys can be distributed to customers via email, SMS, or web links. The survey builder provides a user-friendly interface for creating a survey that includes various questions and options for adding images and videos. Once the survey is created, the user can then send it out to their target audience and the responses can be collected in real-time. The survey builder also allows users to analyze the results and take action based on the data they receive. Surveys are an invaluable tool for gathering customer feedback and survey builder tools make it easier and faster to create surveys and collect data.

What Are the Advantages of Using a Best Survey Builder Tool?

Using a best survey builder tool offers many advantages that help you create the most effective surveys possible. First, these tools provide a wide range of customization options, so you can design and create the best survey to meet your needs. With the right survey builder, you can create surveys with custom layouts, add images and videos, and customize the look and feel of your survey to get the responses you need.

Second, the best survey builder tools offer more advanced features than basic survey builder tools, like logic and branching capabilities. This allows you to create more complex surveys and make sure you're asking the right questions.

Finally, the best survey builder tools tend to have better analytics capabilities. This helps you to quickly analyze the data you collect from your surveys and make better decisions based on the information you receive.

Best Survey Builder Tool

7 Best Survey Builder Tools for Customer Feedback Collection

Surveys are an invaluable tool for businesses to get feedback from customers on various aspects of their products and services. If you're looking for the best survey builder tools to collect customer feedback in 2023, here is a list of the top 7 options. is one of the most powerful survey builder tools available on the market. Its user-friendly interface makes it easy to create custom surveys, from simple rating scales to complex multi-step forms. Its drag & drop editor allows users to customize the look and feel of their survey, making it easy to create professional-looking surveys. It also comes with powerful analytics tools to help you track and analyze survey responses and identify improvement areas. offers a wide range of features to help you capture valuable customer feedback. Its dynamic forms allow users to add questions, answer types, and custom fields on the fly. You can also integrate with popular CRM and marketing tools to capture responses in real-time.


SurveyMonkey is one of the most popular survey builder tools out there. It offers an intuitive interface, a range of question types, and features that make it easy to customize and analyze surveys. With the ability to target specific customers and easily embed surveys on websites and social media, it's a great tool for getting direct customer feedback.


Typeform is another excellent survey builder tool. It's easy to use and offers a range of question types to make surveys engaging. The drag-and-drop builder makes it easy to customize surveys, and the reporting features make it easy to analyze data. Google Forms is a great option for businesses looking for a free survey builder. It offers an intuitive interface, a range of question types, and a free data analysis tool. It also integrates with Google Sheets, making it easy to analyze data and create charts.

Zonka Feedback

Zonka Feedback is a powerful survey software that enables businesses to collect and measure customer feedback in a few clicks. This survey builder tool comes with a range of advanced features to customize or white-label the surveys, view in-depth reports, automate workflows, and effectively close the feedback loop. Its visual WYSIWYG survey editor and ready-to-use templates make it easy for anyone to create all types of surveys, feedback forms, quizzes, polls, and more in a matter of minutes.

Zonka Feedback

Zonka Feedback is a powerful survey software that enables businesses to collect and measure customer feedback in a few clicks. This survey builder tool comes with a range of advanced features to customize or white-label the surveys, view in-depth reports, automate workflows, and effectively close the feedback loop. Its visual WYSIWYG survey editor and ready-to-use templates make it easy for anyone to create all types of surveys, feedback forms, quizzes, polls, and more in a matter of minutes.


SurveyNuts is an excellent survey builder tool that offers a range of features. It has a simple drag-and-drop builder, a range of question types, and features to help you customize and analyze surveys. It also offers features like real-time reporting and data export to help you analyze data quickly.

Zoho Survey

Zoho Survey is an easy-to-use survey builder tool with an intuitive interface. It offers a range of question types, customizable design options, and features to help you analyze survey results. It also integrates with Zoho CRM, making it easy to create surveys that integrate with your existing customer data.


In conclusion, the right survey builder tool gives you the control and flexibility to create surveys, web forms, order forms, feedback forms, and even more. With these seven survey builder tools in hand, you can now easily collect customer feedback and improve their experience in 2023. All the tools mentioned here offer powerful features for creating surveys, form designers, and survey creators. Choose the one that best meets your needs and get the most out of it.

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